Terms of service

 

TERMS & CONDITIONS

Ownership of Rights

All content on this website—including text, images, logos, and design—is the property of this site’s owner or is used under license from third-party brands such as Ortigia Sicilia. You may not reproduce, store, modify, distribute, or otherwise use any part of this website for commercial purposes without our prior written consent.

Third-Party Products

We proudly re-sell select products from trusted brands, including Ortigia Sicilia. While we are not the manufacturer of these products, we take great care in ensuring they are presented and delivered as described. All brand names, trademarks, and copyrights remain the property of their respective owners.

 

Product Descriptions

We strive to ensure that all product descriptions, images, and prices are accurate. However, we cannot guarantee that all product details are always error-free. In the event of a mistake, we reserve the right to correct it and revise or cancel any order.

 

Returns Policy

If you are not completely satisfied with your purchase, please contact us within 7 days of receiving your order at info@casasicilia.es to initiate a return or exchange. Products must be unused, in original condition, and returned at your own cost unless the item is faulty. Some items (e.g., personal care or fragrance products) may not be eligible for return due to hygiene or shipping restrictions.

 

Customs & Import Duties

Orders shipped outside the European Union may be subject to local import duties and taxes. These charges are the responsibility of the recipient. We are not responsible for any delays or charges caused by customs clearance processes.