Privacy policy

Effective Date: May 16, 2025


This Privacy Policy explains how we (referred to as “the Site”, “we”, or “our”) collect, use, disclose, and protect your personal information when you visit or make a purchase through www.casasicilia.es (the “Site”) or otherwise interact with us through the services we provide (collectively, the “Services”). The terms “you” and “your” refer to users, customers, and visitors to our Site.


Please read this policy carefully.

 

 

 

1. DATA CONTROLLER

The data controller responsible for your personal data is:

Name: Casa Sicilia

Email: info@casasicilia.es

Address: Carrer Major, 60, Sitges, B, 08870, Spain

We operate independently as a re-seller of branded products including those by Ortigia Sicilia. We are not part of Ortigia SRL.

 

2. TYPES OF DATA WE COLLECT

We collect personal data from various sources depending on your interaction with our Site. This includes:

A. Information You Provide

  • Contact details: Name, email address, phone number, billing and shipping address.

  • Order information: Product details, payment confirmations, shipping info.

  • Account data (if applicable): Username, password, security details.

  • Support inquiries: Any info shared through customer service messages or contact forms.

B. Information We Collect Automatically

Using cookies and similar technologies, we collect:

  • Device and browser details

  • IP address and location

  • Usage data: How you browse, interact, and engage with the Site.

C. Information From Third Parties

We may receive your data from:

  • Shopify (our e-commerce platform)

  • Payment processors

  • Marketing and analytics tools

 

3. PURPOSES OF DATA PROCESSING

We use your data to:

  • Fulfill orders and provide customer service

  • Process payments and deliver products

  • Improve the Site and personalize your experience

  • Send account and order notifications

  • Send marketing emails (if you opt in)

  • Comply with legal obligations

  • Detect fraud and secure the Site

Marketing activities are conducted only with your prior consent or where permitted under GDPR legitimate interest provisions (Article 6(1)(f)).

 

4. LEGAL BASIS FOR PROCESSING

We process your data under the following legal grounds:

  • Consent (e.g., newsletter sign-up)

  • Contract performance (e.g., order fulfillment)

  • Legal compliance

  • Legitimate interest (e.g., security, marketing with safeguards)

 

5. DATA SHARING & DISCLOSURE

We may share your personal data with:

  • Shopify (store infrastructure provider)

  • Payment processors (e.g., Stripe, PayPal)

  • Shipping and logistics providers

  • Marketing and analytics platforms

  • Government or regulatory authorities (if legally required)

  • Other third-party vendors operating on our behalf under data protection agreements

We do not “sell” your personal information. We may share your data with advertising partners only if you’ve consented.

 

6. COOKIES

Our Site uses cookies to enhance user experience, remember preferences, analyze traffic, and deliver personalized ads.

To learn more, visit: Shopify’s Cookie Policy

You can control cookies through your browser settings. Blocking cookies may limit some Site functionality.

 

7. DATA STORAGE & SECURITY

We implement appropriate technical and organizational safeguards to protect your personal information. However, no system is 100% secure. Please avoid sharing sensitive data over unencrypted channels.

We retain your data for up to 60 months, or as required by law or operational need (e.g., tax compliance).

 

8. YOUR RIGHTS

Depending on your location, you may have the following rights:

  • Access: Request a copy of your personal data

  • Rectification: Request corrections to inaccurate data

  • Erasure: Request deletion of your data

  • Restriction: Request limited processing

  • Portability: Request transfer of your data to another provider

  • Objection: Object to processing, especially direct marketing

  • Withdraw consent: At any time, for any processing based on consent

  • Lodge complaints: With a supervisory authority

To exercise these rights, contact us at info@casasicilia.es. We may request identity verification.

 

9. MINORS

Our Services are not intended for children. We do not knowingly collect personal data from individuals under 16 years of age. If you are a parent and believe your child has provided us with data, contact us to have it deleted.

 

10. INTERNATIONAL USERS

We may transfer and store your data outside your country of residence, including countries that may not have the same data protection laws. In such cases, we rely on standard contractual clauses or adequacy decisions to protect your data under GDPR.

 

11. CHANGES TO THIS POLICY

We may update this Privacy Policy as needed for legal, technical, or operational reasons. The latest version will always be posted on this page. Please check it periodically.

 

12. CONTACT

If you have questions or want to exercise your rights, contact us at:

📧 info@casasicilia.es

📍 Carrer Major, 60, Sitges, B, 08870, Spain

te lo contrario, somos los responsables de los datos de su información personal.